Effective Date: April 1, 2026
U.S.S. Agency ("we," "us," or "our") operates the website located at ussagency.com. This Privacy Policy describes the types of information we collect from visitors and users of our website and how we use, share, and protect that information. By using our website, submitting a form, or contacting us through any channel listed on ussagency.com, you agree to the terms outlined in this Privacy Policy.
1. What Information We Collect
We collect personal information that you voluntarily provide to us when you fill out a form on ussagency.com, request a quote, schedule a consultation, or contact us by phone or email. The types of personal information we may collect include:
- Full name (first and last)
- Phone number (mobile or landline)
- Email address
- Company or organization name
- Details about the security services you are requesting
- Any additional information you choose to provide in a message or inquiry form
We do not collect sensitive personal information such as Social Security numbers, financial account numbers, or government-issued identification numbers through our website forms. All information collected is provided directly by you through forms hosted on ussagency.com.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- To respond to your inquiry and provide information about our security services
- To schedule consultations, site assessments, and service appointments
- To send service confirmations, appointment reminders, and scheduling updates
- To deliver promotional offers, service announcements, and company updates (only with your consent)
- To improve our website, services, and customer experience
- To comply with legal obligations and enforce our terms of service
We will never use your information for purposes unrelated to the services described on ussagency.com without obtaining your explicit consent first.
3. SMS Opt-In Details
When you submit a form on ussagency.com that includes a phone number, you may be presented with an option to consent to receive SMS text messages from U.S.S. Agency. SMS consent is collected through a clearly labeled checkbox on our forms. This checkbox is not pre-checked and requires your affirmative action to opt in.
By checking the SMS consent box and submitting the form, you agree to receive text messages from U.S.S. Agency at the phone number you provided. These messages may include:
- Appointment confirmations and reminders
- Service scheduling updates
- Promotional offers and special announcements
- Follow-up messages related to your inquiry
Message frequency varies. The number of messages you receive depends on your interactions with our services and the nature of your inquiry. You will not receive more messages than necessary to serve you.
Message and data rates may apply. Standard messaging and data rates from your wireless carrier may apply to any SMS messages you receive from us. U.S.S. Agency is not responsible for any charges imposed by your carrier.
To opt out: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further texts will be sent.
For help: Reply HELP to any message for assistance, or contact us directly at [email protected] or 1-321-304-2430.
4. No Sharing of SMS Opt-In Data
U.S.S. Agency does not share, sell, rent, lease, or otherwise distribute your SMS opt-in consent data or your phone number to any third parties for their own marketing or promotional purposes. Your SMS consent information is used solely by U.S.S. Agency to communicate with you as described in this Privacy Policy.
This commitment applies to all personal information associated with your SMS opt-in, including your phone number, the date and time of your consent, and the content of any messages exchanged. We maintain strict internal controls to ensure this data remains confidential and is accessed only by authorized U.S.S. Agency personnel for legitimate business purposes.
Third-party service providers that assist us in delivering SMS messages (such as our CRM platform or messaging gateway) are contractually prohibited from using your data for any purpose other than delivering messages on our behalf. These providers do not have permission to share, sell, or use your information independently.
5. Cookie & Tracking Information
Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze how visitors use our site. Cookies are small data files stored on your device when you visit ussagency.com. The types of cookies and tracking technologies we may use include:
- Essential cookies that are necessary for the website to function properly, such as session management and form submission
- Analytics cookies that help us understand how visitors interact with our website, including which pages are visited most frequently and how users navigate between pages
- Performance cookies that allow us to monitor website performance and loading times to ensure a smooth user experience
We may use third-party analytics services, such as Google Analytics, to collect and analyze usage data. These services may use cookies and similar technologies to gather information about your use of our website. You can control cookie settings through your web browser preferences. Disabling cookies may affect some functionality of our website.
6. Data Security
U.S.S. Agency takes reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. Our security practices include:
- Secure transmission of data through encrypted connections (HTTPS/SSL)
- Access controls limiting data access to authorized personnel only
- Regular review of data handling procedures and security protocols
- Use of reputable third-party platforms with their own security standards for data storage and processing
While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data, but we are committed to maintaining industry-standard protections and responding promptly to any security concerns.
7. Your Rights
You have the right to access, update, correct, or request deletion of the personal information we hold about you. You may also request that we stop processing your data for certain purposes, including marketing communications. To exercise any of these rights, please contact us at:
- Email: [email protected]
- Phone: 1-321-304-2430
- Mailing Address: U.S.S. Agency, 450 S Orange Ave, 3rd Floor, Orlando, FL 32801
We will respond to all legitimate requests within a reasonable timeframe. We may ask you to verify your identity before processing your request to protect your privacy and security.
If you believe that we have violated your privacy rights or handled your personal information improperly, you have the right to file a complaint with the appropriate regulatory authority in your jurisdiction.
Changes to This Policy: U.S.S. Agency reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.